Frequently Asked Questions

Everything you need to know about shopping with Downeast Clothing

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We accept returns on unworn, unwashed items with original tags within 30 days of purchase. Please note that final sale items are not eligible for return.

How do I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to more international destinations soon.

How should I care for my Downeast Clothing items?

To ensure longevity, we recommend machine washing in cold water and hanging to dry. Specific care instructions can be found on the inner label of each garment.